STORE POLICY

Returns and Refunds:
If you’d like to return any product purchased on Leap Horse Online Store, the return period is 30 days from the date of delivery. We will only accept unopened and unused products for return.
No returns will be accepted without the customer having obtained a return authorization. Prior to returning your product, please contact returns@leaphorse.co.uk with a Subject line of “Online Store Product Return”.
All returns must be in original mint and clean condition. Returns for used products – including opened, damaged, scratched, programmed, and burnt – will not be accepted. 
All products must be returned in their original packaging with original receipt and an explanation of the reason for the return. 
Refunds will be denied for any product returned not conforming to the above mentioned conditions.
We will refund 100% of the purchase price for returns that meet the above conditions.
Returns are not accepted after30 days from the day of purchase.
Leap Horse will not pay for return shipping – customers are responsible for the cost of returning the product(s). Shipping fees will only be covered if the return is the result of a shipping error due toLeap horse. 
For returns that meet the above criteria, you can expect a refund within 30 days of the date that we receive the product(s) from you.
If you have any questions about our Refund and Return Policy, please contact us at returns@leaphorse.co.uk